Dear Valued Patient,

I hope this letter find you healthy and optimistic about our future in this new normal life in Middle Tennessee! As you may be aware, our practice reopening was delayed by Governor Lee from Monday, May 4 to Wednesday, May 6. Thank you again to those of you who had to be rescheduled twice. We certainly appreciate your patience.

We are contacting patients that missed their scheduled cleaning appointment due to Covid-19 in chronological order as much as possible. However, please reach out to us at www.kellyerice.com now, if you have not been contacted. This time of work flexibility is the perfect time to take care of your dental health and not lose out on your insurance benefit for the year. Remember, go to www.kellyerice.com and submit a contact form request and we will call to schedule you for a cleaning appointment with Elaine or Janeane, or with Dr Rice if you are having a tooth problem. All the team is anxious to see you.

We know that some of you have questions about your safety during a dental appointment, so here are only a few of the extra precautions that we have undertaken for the protection of our patients and our team. As always, much of what we do to keep you safe happens behind the scenes:

1. Limited patients in the reception room
2. Temperature taking of all visitors and team members
3. Deep disinfect with hospital grade disinfectant
4. Multiple daily wipe down of high traffic areas.
5. Provision of gloves and masks to patients when needed.
6. Streamlined intake/checkout process

Again, thank you for your patience, understanding, and commitment to our team who are so anxious to get back to work to serve you during this rebound period.

Sincerely,

Dr. Kellye Rice and Team